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Returns policy

We hope you are delighted with your purchase, but however we will accept returns within 29 days of the receipt of your order, should you wish for an exchange or refund. 


Please ensure the item(s) are in their original condition and packaging, with all tags attached, unwashed, unworn.  Ensure that briefs are tried on over your own lingerie - we will not accept returns on lingerie that has been damaged or worn. We cannot accept returns on opened packs of hosiery. 

  • All returns must be registered within 29 days of receiving your order

  • Please return your parcel as soon as you found out its not good enough for you

  • Returns from multiple orders cannot be combined

  • Any returns received in unsaleable condition will not be refunded and returned to the customer

  • If you have received a damaged or faulty item please contact our Client Experience team before returning and make photo and video

Enter your order information to get started.

We will reply you soon to confirm all information!

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